SilverSprint Ltd offer the eBay customer a secure and affordable means of having their goods collected and delivered. We are one of the first companies to offer this service to the eBay customer and have many years of experience in dealing with this type of consignment.
We offer a collection and delivery service for everyone, you do not need to open an account with us and can use us as much or as little as you like.
The Economy Service where we run up and down the country on a weekly basis, collecting and delivering goods as we go. Everything is grouped together to keep costs down and run more efficiently. We are also reducing our carbon footprint making us a “greener company”.
Our drivers and staff are very pleasant and fully trained to deal with the eBay deliveries. The drivers will ensure that your goods are fully covered in blankets & strapped in the van accordingly. The drivers also have foam padding in their vans to ensure there are no strap marks to your furniture.
All drivers are in uniform and the vans are sign written in our name, so you and the other party will know who to answer the door to. Both collection and delivery parties are called in advance with a two hour time window and our driver can also call when he is 30 minutes away so that you will not be inconvenienced by waiting in all day.
We access most places in England Scotland and Wales on a weekly basis and Northern Ireland and the republic of Ireland every month.
*Respect for your consignments – Our fully trained staff will always take care of your items, reducing your damages considerably
*Full online booking system including personal account so that you can book and manage your consignments
*Tracking number given on all orders for you and your client to track the progress online on either your PC, Tablet or phone.
*Constant communications with your client from taking the order to the completed delivery with updates by email and over the phone.
*Vehicles are fitted with trackers & are fully equipped with blankets, wrapping, trolleys, straps and tail lift.
*A personal service to every customer offering them an exceptional delivery experience
*10+ years of furniture handling experience
*Small family business – large enough to cope and small enough to care offering you a personal service
*Up to £25,000 Goods In Transit insurance
For items that are collected and bought to our warehouse for onward delivery, Or if you are not able to accept a delivery for a week, we offer weeks free storage in our secure and carpeted warehouse.
Our standard service is normally single manned so you must always check with the other party that they can assist the driver as he will be on his own. We do offer a two manned team for the Economy Service which is within a 150 mile radius of Alton. Most of our vehicles have a tail lift and our drivers carry blankets, straps, a trolley and have a ramp for ease of delivery.
To guarantee your collection for on the next Economy run, we would ask you to place your order BEFORE 13:00 Thursday as we start our scheduling at this time for the following weeks collections and deliveries.
Orders placed after this time should still be allocated for a collection however this cannot be guaranteed unless otherwise agreed.
Due to popular demand, we offer a “Wrapping Service”. On arrival, our driver shall wrap your goods before loading on to the van. This offers extra protection for your goods on top of our standard care practice of strapping and blanketing the goods once in the van